Your commerce platform,
finally
agent-ready.
Sales reps, call centre agents, and B2B customers - all driving Dynamics 365 Commerce through natural language. Same pricing, same rules, same inventory. Now available to every AI agent you will ever deploy.
Your AI initiative
is already blocked.
- There are only 9 of approximately 650 D365 Commerce APIs via MCP. AI agents built on the default Microsoft layer can only see a fraction of what your commerce platform can do.
- Without a governed API layer, your AI projects operate on static data, mock environments, or screen-scraping workarounds - not on the live pricing, inventory, and customer context that actually runs your business.
- Every AI vendor your business adopts will need the same foundation. Without an MCP layer built on your D365 estate, you rebuild the integration from scratch every time.
The cost is real: AI projects that can't access live commerce data produce suggestions, not actions. The gap between an AI that advises and an AI that executes is the MCP layer.
From manual workflows
to conversational commerce.
The MCP Gateway doesn't replace your D365 Commerce investment. It makes every capability you've already built accessible to every AI agent you'll ever deploy.
Without MCP Gateway
- Quotations built by hand in Word
- Customer Excel sheets retyped into the eshop
- Call centre reps switching between five tools
- B2B customers waiting for someone to be available
- AI projects that don't touch real commerce data
- 9 of 650 APIs accessible to AI agents
365Connect MCP Layer
- Quotations generated in a conversation
- Spreadsheets become carts in seconds
- One AI surface across reps, customers and self-service
- 24/7 agent-assisted ordering
- AI grounded in live D365 pricing, inventory and customer context
- 650+ APIs accessible - all of them
We don't build AI tools.
We build the foundation they run on.
The 365Connect MCP Gateway is a governed, Azure-native API layer built on top of your D365 Commerce environment - exposing all 650+ capabilities as structured, AI-callable tools. The agent host is a market choice that will keep evolving. Your MCP layer doesn't have to evolve with it.
650+ APIs Exposed
Every D365 Commerce capability - pricing, inventory, customers, carts, orders, quotes - made callable by any AI agent through a single governed MCP server. Not 9. All of them.
Governed via Azure APIM
Token handling, rate limiting, authentication, and access control managed centrally through Azure APIM and Key Vault. Agents are fast, secure, and fully observable - inside your Azure tenant.
Agent-Agnostic
Claude, Copilot Studio, GPT, or whatever platform your business adopts next - they all connect to the same MCP layer. One foundation. Every agent. No rebuilding.
One layer.
Every team unblocked.
The MCP Gateway changes what's possible for every team that touches your Dynamics 365 commerce landscape.
CFO
Lower cost-to-serve per order. Agent-assisted ordering reduces manual processing without reducing accuracy or compliance.
COO
Faster, lighter operations. Spreadsheets become carts. Quotes are generated in conversation. Manual steps are eliminated at source.
CIO / CTO
One governed AI architecture across business apps. Every agent connects to the same layer - no shadow integrations, no data leaving your tenant.
E-Commerce Lead
Unified customer experience across self-service and assisted channels - because every surface runs on the same live D365 pricing, inventory and customer context.
Five layers.
One unified architecture.
From your customers and employees all the way down to your ERP and operations systems - the MCP Gateway sits in the middle, making every D365 capability available to every AI agent through a single governed layer.
Three flows your customers
will feel tomorrow.
These aren't prototypes. These flows were demonstrated live against a real D365 Commerce environment. Same business rules across every flow because every flow runs on your live Commerce APIs.
Quote-in-a-conversation
A rep describes the customer's needs in plain language. The agent builds the cart, applies the customer's contract pricing from D365, and outputs a branded quotation document - ready to send. No Word template. No manual pricing lookup. No back-and-forth.
Order-on-behalf
Call centre prepares the cart with the customer on the phone. The customer finishes checkout themselves in the eshop, or the rep completes it on their behalf. One flow, two surfaces, same D365 logic underneath. Multi-org B2B switching included.
Spreadsheet-to-cart
Customers send 100-line Excel orders. The agent reads the file, validates SKUs against live inventory, resolves prices from the customer's trade agreement, and builds the cart for review. Hours of typing become a minute of supervision.
Bosch Air Filters Standard Γ 50 - β¬48.10 unit / β¬2,405.00
K&N Cold Air Intakes Standard Γ 20 - β¬269.66 unit / β¬5,393.20
Total: β¬7,798.20 (customer contract pricing applied)
Quotation document generated. Ready to send.
See the MCP Gateway
in action.
Conversational cart creation, live quotation generation, and spreadsheet-to-cart - all running against a real D365 Commerce environment. First demonstrated publicly at DynamicsMinds 2026, watch this space for the demo video.
Demo video coming soon
Beyond an API layer.
An AI foundation for your entire estate.
AI-Ready from Day One
Every D365 Commerce capability exposed as a governed, callable API tool. The moment you deploy any AI agent, the foundation is already there - no rebuilding, no workarounds.
Secure & Governed
Token handling, rate limiting, and access control managed via Azure APIM and Key Vault. Your data never leaves your tenant. No AI vendor has direct access to your commerce data.
Agent-Agnostic Forever
Claude today, Copilot tomorrow, something else next year. They all connect to the same MCP layer. Your foundation doesn't change when the AI market does.
Yours to Own & Extend
Deployed into your Azure tenant. Built on standard components. We configure, hand over, and support it - but you own the architecture, the data, and the roadmap.
This accelerator was built and publicly demonstrated by Patrick Mouwen at DynamicsMinds 2026, PortoroΕΎ, Slovenia - running against a live D365 Commerce environment. The architecture is built entirely on standard Microsoft Azure components and the open Model Context Protocol. No proprietary middleware. Your team owns and extends it.
Ready to see what your commerce
platform can do with AI agents?
We've built this on Dynamics 365 Commerce environments before. Bring your use case - we'll show you what's possible in your landscape. 30 minutes. No deck. We'll walk you through your most relevant flow.
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