1. Information We Collect

We collect personal data that you voluntarily provide to us through the Website, including but not limited to:

Contact Information: Name, email address, phone number, and any other information you provide when submitting a webform or contacting us.

Account Information (if applicable): Information collected when you create an account on the Website.

Additionally, we may collect technical data automatically when you interact with our Website, including:

Device and Browser Information: IP address, browser type, and version.

Usage Data: Information on how you interact with our Website, such as page visits and time spent on the Website.

2. How We Use Your Information

We use your personal data to:

Provide and maintain our services.

Respond to your requests, questions, and feedback submitted through the Website.

Improve and personalize your experience on our Website.

Analyze Website traffic and usage for performance improvements.

3. Data Sharing and Disclosure

We share your personal data with third-party service providers to operate the Website and provide services to you.

These include:

Squarespace: Our hosting provider, which may process your personal data to deliver website services.

Dynamics CRM: Our Customer Relationship Management software.

We only share your data with these service providers for the purposes of fulfilling the services outlined in this Privacy Policy, and they are required to safeguard your data according to data protection laws.

We will never sell, trade, or rent your personal data to third parties for marketing or other purposes.

4. How We Store Your Data

We store your personal data on secure servers provided by our hosting and storage providers. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

5. Your Data Protection Rights

As a UK or EU resident, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccuracies in your personal data.

Right to Erasure: You can request that we delete your personal data in certain circumstances.

Right to Restrict Processing: You can request that we limit the processing of your personal data.

Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

Right to Object: You can object to the processing of your data, including for direct marketing purposes.

To exercise any of these rights, please contact us at [[email protected]](mailto:[email protected]?).

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity. For more information, please refer to our Cookie Policy.

8. Legal Basis for Processing

We process your personal data based on one of the following legal bases:

Consent: Where you have provided your consent to receive certain services (e.g., newsletters).

Contract: Where processing is necessary to fulfill a contract with you (e.g., processing a transaction).

Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our services), provided that such interests do not override your privacy rights.

9. International Transfers

If any third-party service providers involved in processing your data are located outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. This may include using standard contractual clauses approved by the UK or EU Commission.

10. Security

We take the security of your personal data seriously and employ appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [[email protected]](mailto:[email protected]?).